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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Wheeler

December 12, 2024

5  out of  5
rating by Kyle Wheeler
"Great Agent and Staff!"
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Tabitha Sayre

December 11, 2024

5  out of  5
rating by Tabitha Sayre
"I have been with American Family my entire adult life. Within the first minute of calling this office I already felt the customer service and care was much more exceptional. It was the easiest switch I have ever made and they have brought more comfort to me and my life. So grateful to continue my insurance experience here"
We responded:
"Wow that means SO much to hear. Thank you and we are glad to have you as a customer! "
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Chris Lescody

December 5, 2024

5  out of  5
rating by Chris Lescody
"I've been with Odis Parker's office for over 20 years! Staci has always been there to help me with all of my insurance needs and questions, through multiple home and car purchases and claims. They treat you like family and go out of their way to put you first for insurance needs. Thank you, OP crew!"
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Scott Whitaker

October 30, 2024

5  out of  5
rating by Scott Whitaker
"Great local insurance agency, Odis and the staff provide top notch service, we just call Staci with any questions or changes and she handles it."
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Donna Rayburn

October 25, 2024

5  out of  5
rating by Donna Rayburn
"There is no better insurance agency than Odis Parker! Staci is top notch and has served us for many years with excellent professionalism."
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Lewis Skelton

October 19, 2024

5  out of  5
rating by Lewis Skelton
"I recently had questions on my homeowners policy. Stacey was very prompt in returning my call, offered options, and resolved all my questions. Thank you Stacey"
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Monice Morgan

October 9, 2024

5  out of  5
rating by Monice Morgan
"I have been a customer since 2008- Excellent customer services"
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Kyla Scott

October 9, 2024

5  out of  5
rating by Kyla Scott
"Staff along with odis are great never have had any issue always respond in a timely manner and always so easy to work with !!!"
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Erica Howard

October 8, 2024

5  out of  5
rating by Erica Howard
"I have been with Otis Parker for many yrs now . 15 + yrs !! They are my go-to insurance agents . Staci and Beth are assets to the company they are very special to me and my children, always there when I need them the most! My kids all have car and home insurance with them as well. OTIS AND HIS TEAM ARE ABOVE EXCELLENT and have seen all my kids grow up and buy their own houses and have their own policies with Otis as well . Him and his office truly care about his clients and there family's. Like a good neighbor, STATE FARM IS TRULY THERE!!!"
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Forever Games

October 8, 2024

5  out of  5
rating by Forever Games
"Absolutely amazing agency! We have been working with them for over a decade and always there to help!"
We responded:
"We LOVE you guys and thank you so much for the kind words. Matt and staff are THE BEST! We appreciate your business."
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Laria Gilchrist

October 5, 2024

5  out of  5
rating by Laria Gilchrist
"Mr. Parker is very knowledgeable on his product and was extremely helpful in helping my husband and I fully understand what State Farm has to offer and what might work best for us. Overall great experience...Thankyou Mr Parker and your awesome team."
We responded:
"Thank you Mrs. Gilchrist it has been great getting to know you both. Deeply grateful for your support!"
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Kyle Gilchrist

September 23, 2024

5  out of  5
rating by Kyle Gilchrist
"Already having established a business relationship with Ms. Beth, she made it very easy for us to do business with her & Mr Odis for our insurance needs. They were very personable & attentive to our insurance needs. I do believe we made a good decision to go with them."
We responded:
"Thank you Mr. Gilchrist we are so glad to have you as a member of our community. We appreciate the business!"
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Doug Hare

September 17, 2024

5  out of  5
rating by Doug Hare
"Odis, Beth and Staci are a great team. The staff is on top of everything and quick to help me when needed. Awesome agency"
We responded:
"Thank you Doug! You guys are amazing and we are lucky to have you! "
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Nancy Whitehurst

August 25, 2023

5  out of  5
rating by Nancy Whitehurst
"Brian Tolliver- pleasant, patient and friendly agent very knowledgeable about the insurance industry."
We responded:
"Nancy, we appreciate your review, and your business. Thank you!"
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Muriya Ahmed

July 31, 2023

5  out of  5
rating by Muriya Ahmed
"Brian is the best of the best. He helped us out really well and gave us the best experience we could’ve asked for. Thank You Brian!"
We responded:
"Hi Muriya! Thank you so much for such a kind review! It is a pleasure to have Brian on our team, he is GREAT! We're thrilled to hear that he has been a pleasure for so many customers to work with as well! "
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Bill Pletz

June 3, 2023

5  out of  5
rating by Bill Pletz
"Had an issue with the payment on my claim stopped in to see if I could get any help and 20 minutes later it was all taken care of highly recommended this insurance company excellent staff"
We responded:
"This is awesome to hear, Bill. We appreciate your support, and it's great to hear that we were able to get things squared away in no time! Stop by anytime!"
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Tamiko Birden

May 4, 2023

5  out of  5
rating by Tamiko Birden
"Brian was AMAZING!! He was so nice, friendly, helpful and he went above and beyond to assist me!!!"
We responded:
"We appreciate the kind review, Tamiko! We will be sure to pass along this review to Brian! "
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Gale Warren

April 30, 2023

5  out of  5
rating by Gale Warren
"I have nothing but great things to say about Otis Parker and State Farm Insurance Company. He is the best agent ever and very professional. I will always refer him and his team to everyone I know. Continued success to you always."
We responded:
"Gale, thank you for taking the time to leave such a positive review about Odis Parker and State Farm Insurance. We're thrilled to hear that you had a great experience with our business and that we were able to provide you with excellent service. We appreciate your recommendation and look forward to continuing to provide you with the best possible insurance coverage!"
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charlie samples

April 30, 2023

5  out of  5
rating by charlie samples
"Staci is the best!!! Thank you the great service"
We responded:
"Thank you, Charlie! Staci is indeed the best!! We appreciate your positive review and we'll past along your kind words to Staci! "
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georgia jones

April 29, 2023

5  out of  5
rating by georgia jones
"I have been with Sate Farm for a while now I remember Odis took his time and to see us at our place that was a honor for us the other insurance company we were with did not that for us that alone is the reason why we are still with Sate Farm. When u call some one is always there to answer u with respect. Thanks for all u do and GOD Almighty bless u."
We responded:
"Georgia, thank you for sharing your positive experience with Odis Parker State Farm. We're glad to hear that Odis provided excellent service by taking the time to come see you. Our team strives to provide exceptional customer service with respect and care. We appreciate your loyalty and look forward to continuing to serve you in the future. Have a blessed day!"
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Melissa Brammer

April 29, 2023

5  out of  5
rating by Melissa Brammer
"Odis Parker is a very knowledgeable, professional and personal agent who we’ve been clients of for many years! His employee, Staci, has been there for me so often, esp. as I’ve raised four kids to be teen drivers. She has always been wonderful at personal customer service—listening and explaining things in a patient, kind manner."
We responded:
"Hi Melissa! We're grateful for your feedback and input on the exceptional service offered by Odis Parker State Farm. It's truly heartening to know that we have been providing you and your family with personalized and informed assistance throughout the years, particularly as you've trusted us to insure your teenage drivers. Having professional and patient agents is crucial, and it's wonderful to hear that you've found that with our agency!"
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Anthony Cottone

April 29, 2023

5  out of  5
rating by Anthony Cottone
"I’d give a sixth star if I could. 36 years and running with this State Farm office, from Ben to Odis. Couldn’t be happier with the services they provide! A special shoutout to Staci who always makes time for me, explains everything in great detail and makes me feel like the only client they have! Don’t know what I do without her and the rest of the team at this office! Here’s to many more years to come!"
We responded:
"Thank you for taking the time to share your positive experience with Odis Parker State Farm, Anthony! We're thrilled to hear that Staci and the rest of the team have provided exceptional service over the years. We appreciate your loyalty and also look forward to continuing to serve you for many more years to come!"
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Larry Bondurant

April 29, 2023

5  out of  5
rating by Larry Bondurant
"Get Staci M. on the phone and she will take care of it .She nice to talk to. Answer any guestion's you have. 5"
We responded:
"Thanks for the 5-STAR review, Larry! Staci really is awesome and we're so glad she has been able to be there for you for any of your insurance needs!"
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Vicki Vertin

April 28, 2023

5  out of  5
rating by Vicki Vertin
"Very friendly and personable! Always quick with help whenever I need it."
We responded:
"Thanks Vicki! We appreciate you taking the time to leave us a positive review!"
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Stacy Thatcher

April 28, 2023

5  out of  5
rating by Stacy Thatcher
"Odis Parker has been our trusted insurance provider for years. He and his staff, especially Staci are always there when we need them!"
We responded:
"Thank you, Stacy! We love reading reviews like this, it's our main goal to be a trustworthy source for our customers to go to with any of their insurance needs. "